If you are unable to be present when the Powerwall installation is complete, you may need to self-register for you Powerwall account. This gives you access to the Tesla mobile app, in which you can view system data and change settings to your Powerwall.
Locate Your Powerwall Gateway information
To register your Powerwall system and use the Tesla app, you need to enter the part number and serial number of your Gateway in the online registration form. The part number and serial number appear on a sticker on the inside of the Gateway door.
- The part number is preceded by “(P):”
- The serial number is preceded by “(S):”
Enter the entire number (including any letters and dashes) that follow the letter in parentheses.
Open the door of the Backup Gateway by pressing up on the latch at the bottom right of the enclosure